PERTH METRO DELIVERY
We offer FREE delivery in Perth Metro area for all Orders over $130.00 + GST. Delivery charge for Perth Metro orders under $130.00 + GST is $8.00 + GST.
We normally dispatch orders same day providing that your order is received before 12.00 pm WST. This means that delivery is normally next working day. Please note however that some outer suburbs have only one delivery cycle per day. If this is the case for your suburb, delivery may take up to two or more working days from time of dispatch.
Suburbs with only one delivery cycle per day include Postcodes ranging from 6028, 6030, 6031, 6032, 6033, 6034, 6035, 6036, 6037, 6038, 6055, 6056, 6065, 6067, 6068, 6069, 6070, 6071, 6072, 6073, 6076, 6077, 6078, 6079, 6081, 6082, 6084, 6109, 6110, 6111, 6112, 6121, 6122, 6164, 6165, 6166, 6167, 6168, 6169, 6170, 6171, 6172, 6173, 6174, 6175, 6176, 6180, 6182, 6207, 6208, 6209, 6210, 6211.
While we pride ourselves on our prompt service we cannot control external couriers should something out of the ordinary happen. Please allow as much time as possible for your order to arrive. We cannot take responsibility for any late delivery of orders due to courier delays.
SAME DAY DELIVERY - Perth Metro
FOR SAME DAY DELIVERY - ORDERS MUST BE RECEIVED BEFORE 10:00am
Same Day Delivery is available to most Perth suburbs at extra cost ($22.50) however this service is not available to some outer areas. Please Check with us for Availability to your Suburb.
Orders for pickup are normally processed within two hours of you placing your order. If you need your order urgently either put a note in the delivery instructions or call to let us know and we will do our best to have it ready as requested.
INTERSTATE AND WA COUNTRY DELIVERIES
You will have a choice of freight companies based on the contents of your shopping cart. We have negotiated the best freight rates and all companies return a competitive quote which you can see prior to checking out and paying for your order. Please note that if you have a PO Box set as your delivery address then only Australia Post will be available as TNT, Couriers Please etc cannot deliver to a PO Box. We suggest that you have a street address set as your default as the other companies are generally much cheaper especially for large and heavy orders.
Please note that someone must be present to receive the goods between 8:00 am - 5:00 pm and that deliveries are on weekdays only. If you anticipate that no-one will be present to accept the delivery we must be given an authority to leave goods (ATL) at the door of your premises prior to shipment. If not the goods will be taken back to the courier depot and you will have to make your own arrangements to either pickup from the depot or organise re-delivery. This may involve extra charges to you depending on the delivery courier.
DISCOUNTED FREIGHT RATES - Country and Interstate Destinations
We have negotiated extremely competitive freight rates with our carriers and these are passed on at cost to all customers. Freight charges are calculated and quoted at checkout and you have the option of selecting the cheapest carrier for your location. WA Country customers can now enjoy very competitive freight rates via Stirling Express Freight.
FREE SHIPPING* on Orders Over $750
We offer free shipping on orders over $750.00 ex GST to most Australian capital city CBD destinations (Sydney, Melbourne, Brisbane, Adelaide). Unfortunately this does not include orders shipped to North West WA, Northern Territory, Tasmania and other regional areas as freight costs to these areas can be very high. If you are in one of these areas we offer a "capped" shipping service where you will pay a maximum of $49.00 for orders over $750.00 ex GST.
Please note that where your order consists of a majority of heavy or bulky items we reserve the right to impose a surcharge when required. If this is the case you will be contacted before your order ships and you will have the option to cancel if you do not agree to the surcharge.
We ship worldwide however automatic freight calculation on our website is currently limited to one carton of up to 20kg. Larger or heavier orders will not show any shipping options. Orders are shipped Air Mail via Australia Post. Please note that aerosols etc are not permitted to be sent by air as they are classed as Dangerous goods.
If your order is larger that one carton we will quote on freight once your order is finalised.
We always endeavour to fill your order completely but please note that we do not backorder, nor do we inform you of any non-supply before your shipment is dispatched. If you are concerned about a specific product in your order please ring us on (08) 6161 8419 or email to discuss any urgent requirements.
We accept payment by Credit Card and PayPal which are our preferred methods. EFT payments are also accepted but please note that orders cannot be shipped until payment has been received by our bank. If paying by EFT please allow one business day for funds to show up in our account or email your bank receipt at time of transfer for faster shipping. All orders are payment before delivery unless arranged prior or unless you have an approved trading account.
Cheques and cash are also accepted at our office. Please note that our couriers cannot accept cash payments.
All pricing on this website is in Australian Dollars (AUD).
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia and New Zealand. Each customer will be solely responsible for all sales taxes or other taxes, imposts or duties on orders shipped to any other state or country.