Returns Policy

Returns Policy

Please raise any issue in our Resolution Center as soon as you are aware that there is a problem and we will do out best to resolve it.

Returns may be accepted providing you obtain a Return Authority first. Remember it is your responsibility to check all goods upon arrival of order. Credit notes or refunds will only be issued once goods are received by us in the condition that they were shipped. Returns must be organised within 7 days of receiving your goods.

Damaged or Incorrect Merchandise

We will upon your request replace any merchandise that is received in damaged condition or as a result of a picking error. No returns will be accepted or replacements issued without prior approval to return such merchandise.